Privacy Policy

Introduction

Welcome to AIM Solutions Cumbria Ltd. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [aimsolutionscumbria.co.uk] and engage with our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of personal data:

Identity Data: Name, job title, company name.
Contact Data: Email address, phone number, postal address.
Technical Data: IP address, browser type, operating system, referring website.
Usage Data: Information on how you use our website and services.
Marketing and Communication Data: Your preferences for receiving marketing from us.

We do not collect special category data (e.g., health data, racial or ethnic origin).

How We Collect Your Data

We collect data in the following ways:

Directly from you (e.g., when you fill out a contact form, request a quote, or subscribe to our newsletter).
Automatically through cookies and similar technologies when you visit our website.

How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our services.
To respond to your inquiries or support requests.
To improve our website and user experience.
To send marketing communications (if you have opted in).
To comply with legal obligations.

We rely on the following lawful bases for processing your data:

Consent ~ When you opt into marketing communications.
Contractual necessity ~ When we need your data to provide services.
Legitimate interests ~ For improving our website and ensuring security.
Legal compliance ~ When required by law.

Sharing Your Data

We do not sell or rent your data. However, we may share it with:

Service providers ~ Such as hosting providers, IT support, and marketing platforms.
Legal authorities ~ If required to comply with a legal obligation.

We ensure that all third parties respect your data and comply with UK GDPR requirements.

International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or UK adequacy decisions.

Data Retention

We retain your personal data only as long as necessary for the purposes we collected it. We may retain data longer where required by law or for legitimate business interests.

Your Rights

Under UK GDPR, you have the following rights:

Right to access ~ Request a copy of the data we hold about you.
Right to rectification ~ Request correction of inaccurate data.
Right to erasure ~ Request deletion of your data (subject to legal exceptions).
Right to restriction ~ Request restriction of processing.
Right to data portability ~ Request to transfer your data to another provider.
Right to object ~ Object to data processing in certain circumstances.
Right to withdraw consent ~ Withdraw consent at any time (where applicable).

To exercise your rights, contact us at aim_solutions_ltd@outlook.com

We use cookies to enhance your experience. You can manage cookie preferences via your browser settings.

Security

We implement security measures to protect your data from unauthorized access, loss, or disclosure. However, no online system is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website.

If you have questions about this policy or how we handle your data, please contact us:

AIM Solutions Cumbria Ltd

aim_solutions_ltd@outlook.com

07714649203

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.